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Resume

Digital strategist with track record of success increasing online traffic, reach, and action for wide range of companies

Experience

Willis, World’s third-largest insurance broker, New York, NY, 2011 – Present

Manager, Digital Marketing and Communications

  • Responsible for all external and internal digital properties — including website, social media, intranet, and related Web properties.
  • Developed social strategy and launched Twitter and Facebook accounts in first four months, reaching 1,000 Twitter followers four months later.
  • Developed and launched WillisWire corporate blog after eight months.

cyberROTH Interactive Solutions, Digital consultant, New York, NY, 2000 – Present

Independent Digital and Content Strategist. Select clients:

Oxfam International

  • Recruited and organized international bloggers to cover 2009 G20 Summit; built G20 Voice to promote their posts, generating nearly 13% of all tweets about the G20.
  • Wrote publicity materials for 2008 In My Name campaign — including script for video starring Will.I.Am, Kristin Davis, Scarlett Johansson, and John Legend, viewed more than 287,000 times.

Dan Joseph & Associates

NPR’s “Justice Talking” radio

  • Helped double traffic of show’s website and develop Webby award-winning spin-off site in partnership with The New York Times Learning Network and winner of a prestigious A+ from Columbia University’s Education World.

Nurun, digital advertising agency, New York, NY, 2007 – 2008

Account Director

  • Formed Web strategy to reposition global Evian brand and centralize control over local brand sites.
  • Directed redesign of Evian US website — increasing per-visit page views by 13% and visit duration 28%.
  • Managed additional high-profile projects, e.g. Snuggle fabric softener’s online sponsorship of “So You Think You Can Dance” and innovative game for Lancaster cosmetics.

Evolve Strategies, Digital advertising agency, Philadelphia, PA, 2005 – 2007

Senior Strategist

  • Developed Web strategy for the UN Millennium Campaign, which spurred a 400% increase in site traffic and a 500% increase in average visit duration — and helped mobilize and document 23,542,614 participants in Campaign’s “Stand Up” event.
  • Produced Web 2.0 strategy for Witness human rights organization, resulting in site’s Video Hub.

Remington Products, Personal grooming manufacturer, Bridgeport, CT, 2002 – 2005

Digital and Content Consultant

  • Produced quickly adopted custom software application to centralize control of all company’s sales presentations nationwide.
  • Developed mini-website for teens, which immediately accounted for 5 of company’s 10 most visited pages.
  • Helped marketers to strengthen marketing messaging, product positioning, and brand identity, contributing to 20-50% dollar volume growth.
  • Wrote copy for all product packaging, sales presentations, and internal company publications.

ClickThings, Software development start-up, New York, NY, 2000 – 2001

Director of Product Management

  • Developed B-to-C Internet application, taking product from concept to beta.
  • Managed 6-person product department responsible for three products.

APBnews.com, Web-based news service, New York, NY, 1999-2000

Director of Marketing & Online Strategies

  • Directed online advertising, increasing unique site visitors from 311,000 to 1,052,000 and raising brand awareness from less than 1% to 13.5%.
  • Developed viral strategy of newsletters and widgets to leverage fan loyalty and increase traffic. Managed 8-person marketing department and the PR and interactive agencies that served it.

Senior Producer

CMP Media, Trade publisher, Manhasset, NY, 1997-1999

Executive Producer/Managing Editor, NetGuide

  • Determined long-term editorial strategy and day-to-day operations for profitable consumer content site.
  • Directed site’s guerilla and viral marketing, maintaining traffic levels of 2MM page views per month.
  • Maintained relationships with key syndication partners, e.g. AOL, AT&T Worldnet, BellSouth, Compaq, Infoseek, and AdKnowledge.
  • Managed 12 multidisciplinary team members in three locations.

Education

  • New York University, Master of Arts, English. 1986
  • Allegheny College, Bachelor of Arts, English. 1984 (Minors in graphic design and in history)

Activities & Associations

Related Skills

  • Writing and editing
  • project management
  • change management
  • client relations
  • Web and software usability
  • design and photography
  • HTML
  • CSS
  • Adobe Photoshop
  • Dreamweaver
  • WordPress
  • Drupal
  • Microsoft Office suite
  • MS Project
  • Visio
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